Concerto Health delivers comprehensive care to Medicare, Medicaid, and complex-needs patients. For over a decade, we have provided extraordinary outcomes for thousands of people in these underserved groups.
The Concerto name reflects our unique approach to healthcare. It’s about how we work in concert with patients, providers, and health plans. It’s about the harmony of a patient’s care, health, and dignity.
The IT Service Desk Level 2 Technician is a strategic technical position that provides, end-user support to internal desktop systems used by the organization. Technician will aim to restore normal service of systems as quickly as possible by minimizing the impact to the business operations. Individual will perform general maintenance tasks, troubleshoot and repair computer systems and peripheral equipment throughout the local facilities; work on assignments that are moderately complex in nature where judgment and initiative are required in resolving problems and making recommendations.
cannot be resolved to a customer’s satisfaction.