ConcertoHealth Inc. is the leading provider of specialized primary care and supporting clinical services for complex, frail, elderly, and dual-eligible patients. Operating exclusively in value-based agreements, ConcertoHealth provides high-touch, individualized care for patients, and deploys wraparound clinical resources to extend the reach of primary care practices. This comprehensive medical management solution, elevated by Concerto’s proprietary population health technology, improves overall healthcare quality and patient outcomes, benefiting payers and their provider networks.
Concerto delivers comprehensive care to Medicare, Medicaid, and complex-needs patients. The Concerto name reflects our unique approach to healthcare. It’s about how we work in concert with patients, providers, and health plans. Our approach focuses on bringing harmony across the spectrum of a patient’s care, health, and dignity.
Reporting to the Vice President, Utilization Management, this position manages the daily operations of the Transitions of Care (ToC) program for Concerto Health. This position ensures that all processes, programs and operations of ToC are fully implemented. The Transitions of Care Program is key to ensuring the safe and successful transition of members across the care continuum. The Manager, Transitions of Care facilitates interdisciplinary collaboration and ensures safe transition to appropriate care to mitigate the risk of inpatient readmissions and/or emergency department visits.
The position is responsible for collaborating with both the utilization management and care management teams in ensuring smooth transition for individuals transitioning between care settings.
In addition, this position is responsible for recruitment, hiring, training, development and retention of the Transitions Coach staff.