Business Systems Analyst

Req No.
Information Technology
Regular Full-Time


ConcertoHealth Inc. is the leading provider of specialized primary care and supporting clinical services for complex, frail, elderly, and dual-eligible patients. Operating exclusively in value-based agreements, ConcertoHealth provides high-touch, individualized care for patients, and deploys wraparound clinical resources to extend the reach of primary care practices. This comprehensive medical management solution, elevated by Concerto’s proprietary population health technology, improves overall healthcare quality and patient outcomes, benefitting payers and their provider networks. The company is headquartered in Irvine, Ca. For more information, please visit





The Business Systems Analyst will support the Business Intelligence team in reporting and data analysis by gathering requirements, developing documentation, and assisting with reports development.


  • Work as part of the Reports Development Agile Team to deliver continuous business value thorough reports, dashboards, and ad hoc queries.
  • Translate business requirements into functional and technical requirements including report and dashboard sample layouts, calculations and metrics, and data mapping.
  • Follow up with business owners to clarify business requirements and process flows.
  • Convert reports requests into product backlog items that are ready for review and development by the agile team.
  • Ensure technical design meets documented business objectives.
  • Identify data gaps and coordinate with Business, Applications, Data Warehouse, and Data Mart teams to close data gaps.
  • Assist with reports development, create TSQL queries and procedures for reports and dashboards.
  • Develop test cases for use in development to ensure that solutions meet the business need.
  • Assist with solution testing and ensure that the solution delivered meets the business need as defined in the business requirements.
  • Complete data analysis and deliver ad hoc reports.
  • Use your operational analytical skills to design and develop reports.
  • Make solid recommendations based on the analysis and provide explanations for reporting results for both internal operations and our customers.
  • Other duties as assigned


  • BA / BS in MIS, Statistics, Mathematics, Computer Science, Business or a related field; OR 4+ years of equivalent work experience
  • Required 5+ years health care industry experience
  • Required 2+ years of experience with TSQL
  • Previous experience as a Business Analyst would be an asset
  • Preferred experience with Microsoft Reporting Services and Power BI
  • Demonstrated experience with Agile methodology
  • Intermediate level of programming knowledge (reporting code) and of relational databases, database structures and design, systems design, data management, data warehouse
  • Intermediate level of proficiency in Microsoft Excel and Word
  • Strong experience with data requirements gathering, data analysis, data design, documentation, and problem resolution
  • Strong interpersonal and communication skills, both verbal and written
  • Strong organization skills
  • Ability to maintain professional and positive behavior



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