Associate Medical Director

US-NM-Albuquerque
Req No.
2017-2140
Category
Clinical/Medical
Type
Regular Full-Time

Overview

Concerto Health is an Irvine, CA-based company with one vision: to redesign primary health care delivery for millions of people with complex health needs. The Concerto name reflects our unique approach to healthcare. It’s about how we work in concert with all aspects of the health care delivery system.

 

The Concerto Health care model changes everything – payment, staffing, processes, IT systems, and culture. Our model surrounds patients, families, and their caregivers with a multi-disciplinary team of health professionals and systems. Our innovative team-based approach to care delivers unparalleled results in the areas of patient/staff experience, transitions of care, quality, and cost, fostering a culture that humanizes health care delivery for those most in need.

 

We currently operate in 2 markets (Michigan and Washington State) that include 7 primary care practices, and do so in partnership with innovative health plans that share our vision.

Responsibilities

We are seeking a physician leader to join our innovative team in Albuquerque, New Mexico that is committed to improving care for underserved and complex-needs patients. Reporting to the Regional Medical Director, the Associate Medical Director, Ambulatory Care, will be based in our care center in Albuquerque, New Mexico.

 

The Associate Medical Director must have a strong desire to build close relationships all members of the care center and care management team, and be committed to working in a collaborative fashion to provide excellent care for patients. They must possess excellent time management and organizational skills, with the ability to prioritize and multi-task. Flexible and dynamic, a creative problem solver, this self-starting candidate will exhibit a high level of professionalism that allows them to lead and work effectively with a team of dynamic and unique individuals.

 

Our schedules allow providers to spend extended amounts of time with patients that allows them to focus on relationship-based care, which is key to our care model. Robust clinical care teams (consisting of a medical assistant, primary care nurse, patient services representative) support each provider. The Associate Medical Director will also work with members of a multi-disciplinary team (nurse care manager, clinical social worker, clinical pharmacist, and behavioral health specialist) to bring close attention to the social determinants of health, and an intense focus on transitions of care, always seeking to identify root etiologies for avoidable utilization of the health care system.

 

Concerto providers have a typical schedule of 10-12 patients in a full clinic day that allows them to provide a high-level of attention and care to each patient. Encounters range from 30-60 minutes in duration. It is anticipated that the Associate Medical Director would spend approximately 60% time in primary care and 40% time in leadership and administration.

Qualifications

  • Graduation from an accredited medical school
  • Board Certified in Internal Medicine or Family Practice. Board Certification pending is acceptable with the understanding that the candidate must become Board Certified within one year.
  • Active Medical License in the State of New Mexico, or the ability to obtain one.
  • Ideally three or more years’ experience since completion of residency
  • Experience in physician leadership and clinic administration strongly preferred
  • Advanced training in geriatrics or palliative care time preferred
  • Must be comfortable diagnosing and treating the wide range of medical issues seen in the adult population including complex cases with multiple co-morbidities.
  • Must be comfortable treating the whole patient, including patients living with mental illness and substance use disorders.
  • Must be able and willing to coordinate care with internal members of the care team as well as external providers.
  • Ideal candidates will want to work as advocates for their patients. They will also embrace the concept of team-work and mutual support of their colleagues.
  • Average to advanced computer & software skills (Microsoft Word, Excel, Outlook)
  •  
  • Leadership: Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Inspires respect and trust; Accepts feedback from others gracefully; Provides vision and inspiration to peers and subordinates; Gives appropriate recognition to others; Displays passion and optimism; Mobilizes others to fulfill the vision.
  • Coaching and Mentorship: Teaches knowledge and skills while encouraging and motivating an individual or team to accomplish a task or goal; gives specific positive or mixed feedback for developmental purposes. Reassures others after a setback. Gives constructive feedback in behavioral rather than personal terms, and expresses positive expectations for future performance and/or gives suggestions for improvement.
  • Communication: written, verbal or non-verbal means of expressing ideas effectively, including adjusting language, terminology or the organization of concepts to the characteristics and needs of the audience, especially for patients and their families/caregivers.
  • Interpersonal Skills: Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
  • Adaptability: adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
  • Analysis/Assessment: synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; researches and finds relevant information and identifies key issues and relationships from a base of information; compiling data from a variety of sources and identifying cause-and-effect relationships; demonstrates attention to detail; critical thinking is key.
  • Customer Service: manages difficult or emotional customer situations; solicits customer feedback to improve service; anticipates and provides solutions to meet customer needs, giving high priority to customer satisfaction; responds to requests for service and assistance; meets commitments.
  • Planning/Organizing: prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.

 

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